COVID-19 We know that the situation for many consumers has changed due to the current situation. Debt remains, but willingness to pay may have decreased due to illness, care for a loved one, or loss of work / income. It is most important for us that every consumer is treated with a high degree of empathy in these difficult times. For this reason, we would like to signal that we take this situation into account. This requires a suggestion from you on how we can take the current situation into account together with the rescheduling of repayments and installment payment agreements. Contact us via email at info@scorecontrol.ch to find a friendly solution We all have a responsibility to contribute to the community in these difficult times. We will also do our best to find good solutions that are adapted to the situation of the individual. We therefore encourage you to contact us so that we can find solutions that work for everyone involved. Stay healthy, your ScoreControl

FAQ


Q: Whats the purpose of this website?
A: This webside shows you all open debts who are listed at ScoreControl AG.

You easily can get with us in contact to e.g.:
- pay the amount
- request copies of the invoices
- to arrange a payment term
- to arrange an installment plan
- download a receivables list
- upload payment documents, postal receipts or return receipts.
- give reasons why the demand might not be correct.

As a further service you have a mailbox to receive important informations regarding the open debts.
For example: if you have alread made your payment to the creditor you can easily upload a payment receipt.
Please look around. We are looking forward to helping you.

Q: Is my data safe?
A:The site is equipped according to the latest security issues with SSL encryption and a valid certificate.


Q: How do I get an access code?
A: Please enter your reference number on the main page, your postal code and a valid mobile number and click on "request an access code".

Reference number: You will find the reference number on our letters in the black box or in our email subject (e.g. 61.12345 or 71.12345).
Postal code: Please enter the postal code of your home address. (Attention: if you have moved, please enter the postal code from your former address).
Mobile number: Please enter the mobile number on which you wish to receive the SMS with the access code. (e.g. 0791234567).

Q: I have received my access code. What do I have to to next?
A: Please enter the access code on the main page in the field "access code" and press "login".

This is your personal access code. Please ensure to handle it save.

Q: I have not received a SMS? What do I have to do now?
A: Is the given mobile number correct? Did you received an error?

If you need any support, please do not hesitate to contact us for further help 055 / 508 12 10 (Monday to Friday from 9:00 - 12:00am and 01:00 - 5:00pm).

Q: I would like to pay the open amount. What are the account details?
A: If you would like to pay the open amount by remittance, please use the following account details for your payment:
As a beneficiary/account number please use the following: 01-63444-8
If you would like to do a payment from abroad, please use the payment informations as below:
IBAN CH76 0900 0000 8510 4932 7
BIC/SWIFT: POFICHBEXXX
Bank: Swiss Post - Postfinance, Nordring 8, 3030 Bern
Beneficiary: ScoreControl - AURIGA Credit Solutions AG - Hornbachstr. 50 - 8008 Z├╝rich
As for the payment purpose we kindly ask you to use the reference number.
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