We know that the situation for many consumers has changed due to the current situation. Debt remains, but willingness to pay may have decreased due to illness, care for a loved one, or loss of work / income.
It is most important for us that every consumer is treated with a high degree of empathy in these difficult times.
For this reason, we would like to signal that we take this situation into account. This requires a suggestion from you on how we can take the current situation into account together with the rescheduling of repayments and installment payment agreements.
Contact us via email at firstname.lastname@example.org to find a friendly solution
We all have a responsibility to contribute to the community in these difficult times. We will also do our best to find good solutions that are adapted to the situation of the individual. We therefore encourage you to contact us so that we can find solutions that work for everyone involved.
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